FAQ

Frequently Asked Questions (FAQ)

1. About Our Company

Q: Who is 3 G Construction Inc. of WNY?
A: We’re a full-service home improvement and remodeling contractor based in North Tonawanda, NY. We serve homeowners across the WNY suburbs (North & South Towns) and specialize in kitchen remodeling, bathroom remodeling, home additions, patios & decks, and general home improvement.

Q: What are your service hours and contact info?
A:

  • Phone: 716-550-0659

  • Email:

  • Address: 5634 Tonawanda creek rd 14093

  • Hours: Monday–Friday 7:30 am–7:00 pm, Saturday 9:00 am–2:00 pm, Sunday closed.

Q: What’s your service area?
A: Our primary service area covers the Buffalo/Niagara region, which includes the North Tonawanda base and the surrounding suburbs (North Towns). If you’re in the WNY suburbs and planning a remodel or home addition, we’ll be glad to help.

2. Services & Process

Q: What types of services do you offer?
A: We offer:

  • Kitchen remodeling (design + build)

  • Bathroom remodeling

  • Home additions (e.g., sunrooms, extra rooms, offices)

  • Patio & deck building

  • General home improvement (renovations, updates, transformations)

Q: What does your project process look like from start to finish?
A: While each project is unique, our typical process includes:

  1. Initial Consultation & Free Estimate – We meet to discuss your vision, needs, budget, and timing; we provide a free estimate. (Call us at 716-550-0659).

  2. Design & Planning – We refine your ideas into a detailed plan: layout, materials, scheduling, permit requirements (if any).

  3. Proposal & Contract – We provide a written proposal outlining work scope, timeline, payment terms, materials, and warranties.

  4. Pre-Construction Preparations – We order materials, coordinate subcontractors (if needed), handle permitting and site prep.

  5. Construction / Remodeling – Our team executes the work, managing quality, schedule, and communication with you.

  6. Final Walk-through & Completion – We review the finished work with you, address any touch-ups or concerns, hand over warranties and documentation.

  7. Post-Completion Support – After the job is done, we remain available for warranty work or follow-up questions.

Q: Do you handle permits and inspections?
A: Yes — if your remodel or addition requires building permits, we can handle the permit filing and coordinate inspections as part of the project. (For example, many home additions, structural changes, or significant remodels require approval.) We’ll review this during the planning phase.

Q: How long will my project take?
A: Project duration depends on the scope, scale and complexity. A small bathroom remodel might take 2–3 weeks; a full kitchen remodel or home addition might take several weeks to a few months. We’ll provide a timeline estimate during planning and keep you informed if anything changes.

Q: Will you give me a fixed price?
A: Yes — our proposal will include a fixed or clearly defined price for the scope we agree on. If changes are requested mid-project (change orders), we’ll review cost and timeline adjustments with you before proceeding.

3. Materials, Quality & Craftsmanship

Q: What materials do you use?
A: We use high-quality materials suited for the job and your budget. For example, in kitchen remodeling we may use premium cabinetry, quartz or granite countertops, high-grade flooring and appliances. We’ll discuss material options with you during design and help you select what fits best. For exterior work (e.g., siding), we might use brands such as James Hardie (see our photo gallery).

Q: What kind of warranty or guarantee do you provide?
A: We stand behind our workmanship. We’ll specify any manufacturer warranties on materials and provide our own workmanship guarantee for a defined period (for example, 1 year). We’ll include all warranty details in your contract.

Q: How do you ensure quality and reliability?
A: We pride ourselves on attention to detail and experienced contractors. We coordinate all trades and oversee the job from start to finish, keeping consistent communication, minimizing disruptions, and maintaining job-site cleanliness and professional behavior.

4. Budgeting & Payment

Q: What is the payment structure?
A: Typically, payment is structured in phases:

  • Deposit at contract signing (amount varies)

  • Progress payments at agreed milestones (e.g., after demolition, after rough-in, after finish)

  • Final payment at job completion and your satisfaction.
    All payment terms are clearly laid out in the contract.

Q: How can you help me stay within budget?
A: We’ll work with you to define a realistic budget, provide transparent pricing, and give you options for materials and finishes so you can adjust costs. Clear communication about scope and change orders helps avoid surprises.

Q: Do you offer financing or help with financing options?
A: While we primarily focus on the construction work, we can refer you to trusted financing partners or help you explore options like home-equity loans or remodeling loans, depending on your situation.

5. Scheduling & Job Site Logistics

Q: When can you start my project?
A: Once the contract is signed and materials and subcontractors are scheduled, we’ll set a start date. Timing depends on project scope, material lead-times, and our current workload. We’ll keep you updated on availability.

Q: How will my daily life be affected during construction?
A: We work to minimize disruption. We’ll discuss staging (which areas will be off-limits, where tools/equipment will be stored), schedule noisy work at convenient times, and keep the job site as clean and safe as possible. Good communication ensures you know what to expect day-to-day.

Q: Who will oversee the job on-site?
A: We provide a dedicated project manager or lead contractor who will coordinate the trades, act as your primary contact, monitor quality and schedule, and keep you updated regularly.

6. Home Additions & Larger Remodels

Q: What is involved in a home addition?
A: A home addition involves structural work (foundation, framing, roofing), possibly electrical/plumbing/HVAC, finishing (drywall, flooring, trim), and exterior matching. We’ll handle all phases: design, permits, construction, and finishing. Whether you’re adding a sunroom, office room, or bedroom, we’ll walk you through the full scope.

Q: Will an addition increase my home’s value?
A: Generally yes — a well-built addition that matches the home’s style and quality increases usable space and can significantly raise resale value. Kitchen and bathroom remodels also tend to have high ROI.

Q: Do you match the style of the existing house?
A: Absolutely — part of our value is ensuring the addition blends seamlessly with your existing home, from siding and roofing to trim details and finishes. We have experience across older and newer homes, so we understand aesthetic and structural considerations.

7. Renovations & Home Improvement

Q: My home needs lots of updates — can you help with multiple rooms?
A: Yes — we can coordinate multi-room remodels, phased renovations or “whole-home” improvement projects. We’ll help you prioritize, budget and plan to minimize disruption and get the most value.

Q: I want a modern style but my home is older — can you help?
A: Definitely. We have experience updating older homes in WNY. We’ll help select materials and layouts that preserve character while incorporating modern functionality and style.

8. Patio & Deck Building

Q: What types of patios and decks do you build?
A: We build traditional wood decks, composite decks, screened-in porches/sunrooms, patios with pavers or concrete, and custom outdoor living spaces. We help with design, material selection, and integration with landscape.

Q: How long does a deck or patio project typically take?
A: Smaller patio jobs might take a few days; larger deck or screened porches can take a few weeks. Factors include size, permit needs, weather and site access. We’ll provide timeline estimates during planning.

Q: How should I maintain my new deck or patio?
A: We’ll provide care instructions based on the materials used. For example, wood decks may require sealing or staining annually; composite decks typically require less maintenance. Patios may need periodic cleaning and joint-sand topping.

9. Permits, Licenses & Insurance

Q: Do you have the necessary licenses and insurance?
A: Yes — we are a properly licensed and insured contractor in New York. We will provide proof of insurance and any required license documentation if you request it. We also handle permits when required, as part of our service.

Q: Do I need to get permits or will you handle them?
A: We will handle the permitting process for you (when required) as part of the project. During the planning phase we’ll assess whether your job needs permits and include permit fees (if any) in your proposal.

10. Communication & Problem Resolution

Q: How will we communicate throughout the project?
A: You’ll have a single point of contact (project manager) who will provide regular updates on progress, schedule changes, and upcoming work. You’re encouraged to ask questions anytime and we’ll respond promptly.

Q: What happens if something goes wrong or if I’m not satisfied?
A: We aim for 100% satisfaction. If an issue arises — whether workmanship, timing or materials — we’ll review, propose a solution, and correct it in a timely manner. We also provide a final walk-through with you to identify any concerns.

11. Timeline & Next Steps

Q: What should I do if I’m ready to move forward?
A: Simply call us at 716-550-0659 or use the Contact form on our website. We’ll schedule an initial consultation (free estimate) to discuss your vision, scope, budget and timing.

Q: How long ahead should I plan for my remodeling project?
A: It depends on your project scope. For smaller remodels (kitchen or bathroom) a few weeks planning ahead can be enough. For larger jobs (additions) you’ll want to plan several months ahead — factoring in design, permitting and material lead-times. The earlier we start the conversation, the better we can secure preferred materials and schedule.

Q: What should I have ready for the first meeting?
A: To make the most of our consultation, you should consider:

  • The goals you have (what you want out of the remodel)

  • Your budget range (so we can tailor design accordingly)

  • Any style or material preferences (photos, inspiration)

  • Timeline constraints (e.g., “We’d like this by summer”)

  • Whether you’ll be living in the home during construction or will temporarily relocate.